Make sure the MX records for your domain are sending to the correct server. If your nameservers do not point to our server, then your domain will not route to our server unless you make special DNS changes at the host the nameservers point to. Make sure your nameservers are pointing to us. The example above shows that domain points to the and nameservers and that the MX routes to the InMotion Hosting server. You will want to check the following through command line: # ~]$$ dig mx > DiG 9.8.2rc1-RedHat-9.8.2-0.10.rc1.el6_3.6 > mx global options: +cmd Got answer: ->HEADER<<- opcode: QUERY, status: NOERROR, id: 8149 flags: qr rd ra QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3 QUESTION SECTION:. If the MX record is pointing your domain to the old hosting company and you removed all your email accounts off that server, when you go to send your email, you will get the “ 550 No Such User Here” error. The MX records point your email address to a specific server. If you recently moved your domain to InMotion Hosting and you started receiving these errors, you may have a DNS nameserver or MX record problem. Mail file permissions are not readable or are incorrect Below are the reasons why the 550 error may occur when you email. If you are getting complaints that people sending to your server are getting this bounce, you can check / change the settings on your servers end. If you get “ 550 No Such User Here” bounces sending from your server to another server, you most likely will need to contact the host or email administrator of the server you are emailing to fix it. Depending on where the error bounce is generated from will determine what you can do about fixing the error. This error can go both ways, meaning, people sending to your server may get the error and when you send from your server to another you may get the error. Email does not route correctly ( Remote / Local domains ).MX records are incorrect ( pointing to the wrong server ).The email address was typed incorrectly.Mail file permissions are not readable or are incorrect.There are several reasons why you would get a “ 550 No Such User Here” error. This error occurs when the sending email is rejected because the username cannot be found or is not accessible by the server. One common error you can get when sending email is the “ 550 No Such User here” error.
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